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PRODID:-//Versatile Learning - ECPv6.16.3//NONSGML v1.0//EN
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X-ORIGINAL-URL:https://versatile.ontor.io
X-WR-CALDESC:Events for Versatile Learning
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TZID:Asia/Kuala_Lumpur
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DTSTART:20240101T000000
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250903T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250904T170000
DTSTAMP:20260603T203057
CREATED:20250711T055446Z
LAST-MODIFIED:20250827T073353Z
UID:6172-1756890000-1757005200@versatile.ontor.io
SUMMARY:ADC 004 – Secretarial Skill Enhancement \, 3 & 4 September 2025
DESCRIPTION:INTRODUCTION\n\n\n\nSecretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization\, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics and abilities that ultimately can cause the organization (directly or indirectly) to be respected and recognized as a key market player \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\n\nDevelop an understanding on the nature of challenges and opportunities that are present in today’s business world so as to have a better appreciation of their role in the business\nManage tasks and people more efficiently and effectively\n\n\n\n\n\n\n\n\n\n\n\n\nReflect and describe their key roles and competencies that will enable them to perform at the standard expected and required\nManage stress and develop a better work-life balance\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMETHODOLOGY\n\n\n\n\n\n\n\n\n\n\n\n\nInteractive sessions\nRole-plays\nGroup discussion\nCase studies\nExercise and activities\n\n\n\n\n\n\n\n\n\n\n\nFEEDBACK\n\n\n\n\n\n\n\n\n\n\n\n\nTrainer is a good trainer\, has extensive knowledge in her field.\nTrainer is good at presenting and expressing her ideas. It helps us for our work.
URL:https://versatile.ontor.io/event/adc-004-secretarial-skill-enhancement-3-4-september-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250908T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250909T170000
DTSTAMP:20260603T203057
CREATED:20250711T064404Z
LAST-MODIFIED:20250711T064404Z
UID:6287-1757322000-1757437200@versatile.ontor.io
SUMMARY:RDC 003 – Technical Report Writing \, 8 & 9 September 2025
DESCRIPTION:INTRODUCTION\nWell written reports result in cost and time savings as both technical and non-technical readers can quickly get actionable information from a single report.  Decision makers and other readers can quickly understand the benefits of a successful implementation of the report recommendations. \nBENEFITS: \n\nConnect to readers by empathizing with their needs\nImprove decision making by understanding the context of making recommendations\nSave time by focusing on the implication and consequences of high impact alternatives\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\nAt the end of this training session\, among others\, participants will be able to: \n\nIdentify Information Required By Decision Makers & Readers\nHelp Readers Find Information By Using Structured Report Components\nJustify Recommendations By Critical Analysis Of Recommended Solutions\n\n\n\n\n\n\n\n\n\n\n\n\n\nWHO SHOULD ATTEND?\n\n\n\n\nThis workshop is intended for people who need to craft reports which clearly identify the information required by decision makers\, guide them to key findings using structured report components\, and finally justify the recommended solutions by using critical analysis.
URL:https://versatile.ontor.io/event/rdc-003-technical-report-writing-8-9-september-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250909T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250910T170000
DTSTAMP:20260603T203057
CREATED:20250711T064535Z
LAST-MODIFIED:20250815T022150Z
UID:6318-1757408400-1757523600@versatile.ontor.io
SUMMARY:FAD 001 – Certified First Aid & CPR Course For Employees – Safety Starts Here\, 9 & 10 September 2025
DESCRIPTION:INTRODUCTION\n\n\n\nFirst aid is the provision of initial care for an illness or injury. It is usually performed by non-expert\, but trained personnel to a sick or injured person until definitive medical treatment can be accessed. Certain self-limiting illnesses or minor injuries may not require further medical care past the first aid intervention. It generally consists of a series of simple and in some cases\, potentially life-saving techniques that an individual can be trained to perform with minimal equipment \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\nAt the end of this training session\, among others\, participants will be able to: \n\nTo equip the participants with the necessary skills and knowledge to handle medical emergencies in an Office / Factory environment\nTo have the latest updates / know how to perform Resuscitation procedures for victims of Cardiac and Respiratory arrests\nTo enable participants to competently and confidently deal with both major and minor injuries\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWHO SHOULD ATTEND?\n\n\n\n\n\n\n\n\n\n\n\nAll employees who needs to learn about first aid and CPR to save lifes. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMETHODOLOGY\n\n\n\n\n\n\n\n\n\n\n\n\nTheory and practical session\nVideo aid\nGroup discussion\nGroup task\nCase study
URL:https://versatile.ontor.io/event/fad-001-certified-first-aid-cpr-course-for-employees-safety-starts-here-9-10-september-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250910T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250911T170000
DTSTAMP:20260603T203057
CREATED:20250711T064300Z
LAST-MODIFIED:20250827T075001Z
UID:6282-1757494800-1757610000@versatile.ontor.io
SUMMARY:FAD 003 – Teknik Pengurusan Fail Dan Rekod Yang Efektif\, 10 & 11 September 2025
DESCRIPTION:PENGENALAN\n\n\n\nProgram ini adalah bertujuan memberikan kesedaran dan pendedahan kepada peserta program berkaitan dengan  aspek pengurusan fail dan rekod di dalam sesebuah organisasi mengikut akta dan pekeliling yang telah ditetapkan.  Program ini secara khususnya adalah untuk meningkatkan dan menambah pengetahuan asas dan kemahiran peserta program ini untuk menguruskan rekod-rekod dan fail- fail di dalam sesebuah Jabatan di dalam organisasi mereka. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJEKTIF\n\n\n\n\n\n\n\n\n\n\n\nProgram ini bertujuan untuk membolehkan peserta mencapai objektif seperti berikut: \n\nMenjelaskan pentingnya amalan pengurusan rekod yang baik dipejabat masing-masing\nMengaplikasikan kemahiran dalam mengendalikan rekod agensi masing-masing.\n\n\n\n\n\n\n\n\n\n\n\n\nMenerangkan cara pengurusan rekod secara teori dan praktikal.\nMenggunakan kemahiran memproses rekod-rekod khususnya dalam mengendalikan rekod-rekod di peringkat penyusunan\, penyimpanan\, penjagaan dan pelupusan rekod.\nMengurangkan masa mengesan rekod/maklumat serta dapat memberi maklumat dengan cepat dan tepat\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nSIAPA YANG PERLU HADIR\n\n\n\n\n\n\n\n\n\n\n\nProgram ini dikhaskan untuk Para Pengurus dan Pentadbir\, Para Penyelia dan Pegawai Tadbir\, Penolong Pegawai Tadbir\, Setiausaha\, Kerani Fail dan Kakitangan Sokongan. \n\n\n\n\n\n\n\n\n\n\n\n\nMAKLUM BALAS\n\n\n\n\n\n\n\n\n\n\n\n\nPenceramah sangat peramah\, ada komunikasi dua hala dan cara penyampaian mudah difahami.\nIlmu yang disampaikan oleh En Jumari sangat bagus.
URL:https://versatile.ontor.io/event/fad-003-teknik-pengurusan-fail-dan-rekod-yang-efektif-10-11-september-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250917T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250918T170000
DTSTAMP:20260603T203057
CREATED:20250711T064301Z
LAST-MODIFIED:20250827T080652Z
UID:6283-1758099600-1758214800@versatile.ontor.io
SUMMARY:LDM 021- Developing A Growth Mindset in Corporate Leaders\, 17 & 18 September 2025
DESCRIPTION:Introduction\n\n\n\nWhat do businesses leaders need today? A new way of thinking that opens a door they didn’t even know existed.  A way of thinking out of box that seeks a solution to an intractable problem through unorthodox or rational methods or elements that would normally be ignored by logical thinking.  They need to develop a Growth Mindset. \nExperimentation and Learning are about a discovery process based in data to spark new ideas.  When organizations embark on the growth mindset process\, they allow workers the space and time for learning and innovation.  Such culture involves an emphasis on improving\, innovating and adapting. \nA Growth Mindset is not a talent; it is a thinking process that can be learned.  It empowers people by adding strengths to their nature abilities which improve creativity and innovation\, which leads to increase productivity and profit.  Today\, better quality and better service are essential but they are not enough; exceeding expectations is the call of the day in a highly competitive market.  Creativity and innovation are the only engines that will not only shield a business from competitive challenges but drive lasting global business success. \n\n\n\n\n\n\n\n\n\n\n\nObjective\n\n\n\n\n\n\n\n\n\n\n\nThe overall outcome of the module is designed to achieve the terms of the skills and knowledge that participants will be able to demonstrate upon completion: \n\nUnderstand the growth mindset in self-leadership.\nRealize and believe that you are in control of their own ability\, learning and improvement.\nBe very clear as to where you want to focus your creative engines and what you want as final output.\nAdopt and apply the growth process and tools in the workplace.\nFind a different and better way to seemingly insoluble problems.\n\n\n\n\n\n\n\n\n\n\n\n\nThinking out of the box when facing challenges\nConstructively challenge your organization’s current thinking strategy.\nTurn issues into real opportunities and overcoming obstacles in experiments.\nRealizing risks in growth approaches and how to mitigate it.\nDevelop self-confidence (especially for new hiring Managers and new promoted Managers)\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\nThis program is suitable for all employees who needs to develop and growth their mindset.
URL:https://versatile.ontor.io/event/ldm-021-developing-a-growth-mindset-in-corporate-leaders-17-18-september-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250917T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250918T170000
DTSTAMP:20260603T203057
CREATED:20250711T064303Z
LAST-MODIFIED:20250827T090207Z
UID:6284-1758099600-1758214800@versatile.ontor.io
SUMMARY:PMT 001 – Project Management (From Planning to Execution and Impact)\, 17 & 18 September 2025
DESCRIPTION:Introduction\n\n\n\nIn this training program entitled Welcome to the Project Management: From Planning to Execution and Impact training program\, a dynamic two-day journey we will immerse you in the fundamental principles and advanced strategies of effective project management. In today’s fast-paced business landscape\, the ability to navigate complex projects from conception to completion is a crucial skill. Whether you’re a seasoned project manager looking to refine your expertise or a professional eager to gain a comprehensive understanding of project management\, this program is tailored to meet your needs. Over the course of these two days\, we will explore the intricacies of project initiation\, delve into meticulous planning and execution methodologies and culminate in evaluating the impact and success of your projects. Get ready to elevate your project management skills\, enhance your leadership capabilities and drive successful outcomes in every project your undertake. Join us on this transformative learning experience and unlock the keys to efficient\, impactful project management. \n\n\n\n\n\n\n\n\n\n\n\n\nObjective\n\n\n\n\n\n\n\n\n\n\n\nAt the end of the course participants will be able to: \n\nUnderstand the fundamental  concepts  of  project management\nLearn how to effectively plan and initiate a project\nGain insights into the importance of project impact assessment\nUnderstand the execution phase of project management\nLearn effective monitoring  and  control  mechanism\nExplore methods for  assessing  project  impact and success\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\nThis course was designed for Senior Project Engineer and Project Engineer
URL:https://versatile.ontor.io/event/pmt-001-project-management-from-planning-to-execution-and-impact-17-18-september-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250923T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250923T170000
DTSTAMP:20260603T203057
CREATED:20250711T064034Z
LAST-MODIFIED:20250711T064042Z
UID:6263-1758618000-1758646800@versatile.ontor.io
SUMMARY:CWS 005 – Effective Business Communication Spoken & Written English Skills\, 23 September 2025
DESCRIPTION:INTRODUCTION\n\n\n\n\n\n\n\n\n\n\n\nEnglish Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading\, writing\, speaking and listening\, it contains the necessary elements of grammar and communication. \nIt is vital for all participants to understand how communication is part and parcel of language. In fact\, this knowledge can be used effectively in their working lives. By doing so\, they may be able to\, amongst others: \n\nIncrease productivity at work\nImprove communication within their departments as well as externally\nHelp themselves to improve their own career opportunities in the organization\n\nGrammar components have been included in this program. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught. \n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\n\nTo increase confidence in communicating using spoken and written English\nTo learn how to pronounce some common words correctly\nTo improve speaking skills\, in terms of being concise\, clear and accurate\nTo expand on relevant vocabulary and phrases for different situations\n\n\n\n\n\n\n\n\n\n\n\n\nTo understand the purpose and correct format for emails\nTo learn some basic rules for grammar\nTo learn the importance of the communication process\, and how it applies to writing and speaking\nTo identify and learn from common Malaysian errors\n\n\n\n\n\n\n\n\n\n\n\n\n\nWHO SHOULD ATTEND?\n\n\n\n\n\n\n\n\n\n\n\n\nThis programme is suitable for Executives.
URL:https://versatile.ontor.io/event/cws-005-effective-business-communication-spoken-written-english-skills-23-september-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250923T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250924T170000
DTSTAMP:20260603T203057
CREATED:20250711T064406Z
LAST-MODIFIED:20250827T090710Z
UID:6288-1758618000-1758733200@versatile.ontor.io
SUMMARY:TRG 002 – TRG 002 – Effective TNA: The Key To Smarter\, Strategic Learning\, 23 & 24 September 2025
DESCRIPTION:Objective\n\n\n\n\n\n\n\n\n\n\n\nAt the end of this training session\, among others\, participant will be able to: \n\n\n\nReview the Common Training process Flow\nUnderstand The important of Training Need analysis\nBuild up the TNA framework activities\nChoosing appropriate TNA methodology that suite to their organization\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nUnderstand the role of evaluator\nUnderstand the TNA Operational\, individual\, Competencies and de-velopmental\nPrioritize and workout the Training Calendar and Budget\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\n\nHOD or any staff who need to enhance their knowledge on TNA
URL:https://versatile.ontor.io/event/trg-002-trg-002-effective-tna-the-key-to-smarter-strategic-learning-23-24-september-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250929T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250929T170000
DTSTAMP:20260603T203057
CREATED:20250711T064030Z
LAST-MODIFIED:20250827T083946Z
UID:6260-1759136400-1759165200@versatile.ontor.io
SUMMARY:CRM 009 – Customer Relationship Mastery Strategies That Fuel Growth\, 29 September 2025
DESCRIPTION:INTRODUCTION\n\n\n\n\n\n\n\n\n\n\n\nCustomer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a\ngreat image and persona is to ensure the loyalty of the customer. Participants of this training will learn customer skills to improve the performance and professional\, charismatic image that reflects well on their company. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\nAt the end of the course participants will be able to: \n• Identify the benefits of the customer service\n• Equip the professional manners skill\n• Apply the interpersonal techniques in\ndealing with angry and upset customers \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nPARTICIPANTS\n\n\n\n\n\n\n\n\n\n\n\nThis course was designed for all staff who\ndeal with customers.
URL:https://versatile.ontor.io/event/crm-009-customer-relationship-mastery-strategies-that-fuel-growth-29-september-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250929T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250930T170000
DTSTAMP:20260603T203057
CREATED:20250711T055210Z
LAST-MODIFIED:20250827T093857Z
UID:6164-1759136400-1759251600@versatile.ontor.io
SUMMARY:DVS 002 – Teknik Pemanduan Defensif (Defensive Driving Technique)\, 29 & 30 September 2025
DESCRIPTION:PENGENALAN\n\nUntuk mengurangkan kadar kemalangan dan kematian atas jalan raya.\nUntuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.\n\n\n\n\n\n\n\n\n\n\n\n\n\nObjektif\n\n\n\n\n\n\n\n\n\n\n\nDiakhir sesi latihan ini\, peserta akan dapat mempelajari: \n\nMempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu.\nKursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan.\nKebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya dan kurang toleransi dalam memandu.\nPemandu akan didedahkan dengan teknik memandu dan pemanduan yang berisiko tingggi dan rendah.\nTeknik asas pemeriksaan kenderaan dan apa yang perlu dilihat sebelum menghidupkan enjin.\nKedudukan pemandu : Sihat & Kelesuan\, kebanyakkan pemandu kurang maklumat ( kedudukan pemandu\, minum & Penggunaan Telefon).\nSistem pemanduan teori SIPDE.\nCari (Search) : maklumat sistematik\nKenal pasti (Identify)\n\n\n\n\n\n\n\n\n\n\n\nSesi Praktikal. \n\nmengenal pasti elemen dan aspek pemanduan berhemah\nMenyatakan sikap & sifat pemandu.\nDemostrasi sikap pemanduan yang boleh diterima.\nDemostrasi pemanduan yang lancar dan pemerhatian yang betul.\nMengenal pasti teknik mengawal stereng yang betul\nMengenal pasti kedudukan pemandu yang betul\nMelaksanakan latihan membrek\nMelaksanakan cara mengelak pelanggaran\nKenal pasti jenis gelinciran dan pencegahannya\nMelaksanakan kawalan gelinciran\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMetodologi\n\n\n\n\n\n\n\n\n\n\n\nPendekatan \n\nKuliah\nPerbentangan video\nPerbincangan dalam kumpuan\nSesi Q&A\nBahasa 90% English 10%\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMaklum Balas\n\n\n\n\n\n\n\n\n\n\n\n– Penceramah baik\, memberi tunjuk ajar dan penerangan dengan mudah\n– Penceramah memberi ilmu dengan jelas
URL:https://versatile.ontor.io/event/dvs-002-teknik-pemanduan-defensif-defensive-driving-technique-29-30-september-2025/
CATEGORIES:Public Program 2025
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