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X-WR-CALDESC:Events for Versatile Learning
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DTSTART;TZID=UTC:20260121T080000
DTEND;TZID=UTC:20260121T170000
DTSTAMP:20260602T114808
CREATED:20250908T061444Z
LAST-MODIFIED:20251112T074804Z
UID:8478-1768982400-1769014800@versatile.ontor.io
SUMMARY:CWS 005 – Spoken & Written Business English\,21 January 2026
DESCRIPTION:About Course\n\nEnglish Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category.  On top of covering the skills of reading\, writing\, speaking and listening\, it contains the necessary elements of grammar and communication. \n  \nIt is vital for all participants to understand how communication is part and parcel of language. In fact\, this knowledge can be used effectively in their working lives. By doing so\, they may be able to\, amongst others: \n\nIncrease productivity at work\nImprove communication within their departments as well as externally\nHelp themselves to improve their own career opportunities in the organization\n\n  \nGrammar components have been included in this programme.  This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences.  Some grammar rules are like a formula that can be learned and applied repeatedly.  This can be easily taught.
URL:https://versatile.ontor.io/event/cws-005-spoken-written-business-english21-january-2026/
CATEGORIES:Public Program 2026,Virtual Learning Program 2026
ATTACH;FMTTYPE=image/png:https://versatile.ontor.io/wp-content/uploads/2025/09/PPP-2026-9.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260120T080000
DTEND;TZID=UTC:20260121T170000
DTSTAMP:20260602T114808
CREATED:20250908T065903Z
LAST-MODIFIED:20251112T074814Z
UID:8557-1768896000-1769014800@versatile.ontor.io
SUMMARY:FIN 001 – Finance for Non Finance Managers: Empowering Financial Context\,20 & 21 January 2026
DESCRIPTION:About Course\n\nA general understanding of Finance for Non-Financial managers is needed in any business environment where individuals have to manage budgets or costs or take any responsibility for revenue or expenditure. With the increasing emphasis on business results. It is necessary for every manager to know and understand some of the techniques and actions necessary to ensure that their unit achieves its objectives both in terms of task and also in terms of financial goals. \n\n\n\nWhat Will You Learn?\n\nMake better bottom-line decisions with a working knowledge of the numbers end of business.\nGain a new sense of confidence when dealing with financial professional\nUnderstand the business dynamic of dollars and cents and take initiatives that optimize results in line with short and long term goals\nTake the guesswork out of your decision making and deliver the results you need\nCultivate proactive working relationships with financial professionals and enhance your value to the organization\nLearn how to “Think Finance” and translate various measures of performance into financial terms
URL:https://versatile.ontor.io/event/fin-001-finance-for-non-finance-managers-empowering-financial-context20-21-january-2026/
CATEGORIES:Public Program 2026,Virtual Learning Program 2026
ATTACH;FMTTYPE=image/png:https://versatile.ontor.io/wp-content/uploads/2025/08/PPP-2026-1.png
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BEGIN:VEVENT
DTSTART;TZID=UTC:20260119T080000
DTEND;TZID=UTC:20260120T170000
DTSTAMP:20260602T114808
CREATED:20251119T075207Z
LAST-MODIFIED:20251119T075207Z
UID:10377-1768809600-1768928400@versatile.ontor.io
SUMMARY:LSP 001 – Unlocking Employee Potential for Meteoric Growth Using LSP\, 19 & 20 January 2026
DESCRIPTION:About Course\n\nMost organisations must thrive in environments characterised by uncertainty and unpredictability due to constant technological\, social\, political\, and economic changes. As a result\, they often find themselves in dynamic contexts that demand continuous adaptation. In such environments\, effective leadership is essential to guide the organisation through changes that may be difficult to navigate. Organisations must adapt and transform their practices in order to sustain their success—if not their survival. This requires more than mere incremental modifications to their strategies; it calls for deeper\, more comprehensive methods of adaptation. \nThe LEGO® SERIOUS PLAY® Method is one such approach. It facilitates thinking\, communication\, and problem-solving within a group. It is widely used in team-building exercises and is crucial in unlocking the potential for significant growth in employees and organisations. The method is grounded in four core values: communication\, problem-solving and decision-making\, adaptability and succession planning\, and trust-building. The goal is to introduce a new approach to developing high-performance teams—one that combines “hard fun” with meaningful challenges—while strengthening teamwork skills that enhance employee performance and support organisational transformation. \n\n\n\nWhat Will You Learn?\n\nShare their most important value and how these influence their behavior.\nGive each member the opportunity to reflect on his/her personal work aspiration and share this with other team members.\nCreate a team aspiration on how to get the job done in the best way\, efficiently and effectively.\nFormulate simple guiding principles to guide the team in achieving top performance daily.\nDesign and implement innovative and creative ideas for the organization.\nExperience different way communication with team.\nUnderstand qualities of good leadership.\nBuild trust and communication resulting in a collaborative team.
URL:https://versatile.ontor.io/event/lsp-001-unlocking-employee-potential-for-meteoric-growth-using-lsp-19-20-january-2026/
CATEGORIES:Public Program 2026
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260114T080000
DTEND;TZID=UTC:20260115T170000
DTSTAMP:20260602T114808
CREATED:20250908T065231Z
LAST-MODIFIED:20251112T074944Z
UID:8534-1768377600-1768496400@versatile.ontor.io
SUMMARY:ADC 004 - Secretarial Skill Enhancement\, 14 & 15 January 2026
DESCRIPTION:About Course\n\nINTRODUCTION \nSecretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization\, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics and abilities that ultimately can cause the organization (directly or indirectly) to be respected and recognized as a key market player. \n\n\n\nWhat Will You Learn?\n\nDevelop an understanding on the nature of business challenges and opportunities that are present in today’s business world to have a better appreciation of their role in the business.\nReflect and describe their key roles and competencies that will enable them to perform at the standard expected and required.
URL:https://versatile.ontor.io/event/adc-004-secretarial-skill-enhancement-14-15-january-2026/
CATEGORIES:Public Program 2026
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260114T080000
DTEND;TZID=UTC:20260115T170000
DTSTAMP:20260602T114808
CREATED:20250908T064036Z
LAST-MODIFIED:20251112T075003Z
UID:8517-1768377600-1768496400@versatile.ontor.io
SUMMARY:PYR 004 -Fahami Akta Kerja 1955 & Pindaan 2022\, 14 & 15 January 2026
DESCRIPTION:About Course\n\nMulai 1 Januari 2023\, Akta Kerja 1955 telah dipinda mula berkuatkuasa. Pindaan ini akan memberi impak yang besar terutamanya kepada majikan. Pindaan juga telah dibuat terhadap Jadual 1 Akta yang menyebabkan skop liputan Akta terhadap pekerja di Semenanjung Malaysia semakin luas. Maka dengan itu\, polisi dan prosedur pengurusan sumber manusia juga turut perlu dikemaskinikan. \nSepertimana yang kita semua ketahui\, semua majikan perlu mendalami Akta Kerja 1955 dan Peraturan-peraturannya. Bagi mereka yang bekerja di Jabatan Sumber Manusia perlu juga bijak mengimplementasi Akta ini sebagai satu obligasi yang di tuntut oleh undang-undang. \n\n\n\nWhat Will You Learn?\n\nMengetahui dan mendalami Akta Kerja Pindaan 2022 yang berkuatkuasa pada 1 Januari 2023 dan kesan-kesannya kepada sesebuah syarikat.\nMengetahui siapakah pekerja yang dilindungi dibawah Akta Kerja 1955.\nMemahami kontrak perkhidmatan dan perkara-perkaa yang perlu ada di dalam kontrak perkhidmatan.\nMenangani isu-isu utama di dalam pemecahan atau penamatan kontrak perkhidmatan\nMengetahui sepintas lalu tentang salahlaku dan siasatan dalaman serta penggantungan kerja.\nMendalami hak-hak serta faedah-faedah untuk pekerja wanita.\nMenghalusi syarat-syarat dan faedah-faedah untuk pekerja yang dilindungi dibawah Akta Kerja 1955.\nMemastikan peruntukan berkenaan Upah atau Gaji dilaksanakan dengan sempurna oleh majikan.\nPeruntukan-peruntukan utama di dalam siasatan dan penguatkuasaan Akta Kerja 1955 oleh Jabatan Tenaga Kerja.
URL:https://versatile.ontor.io/event/pyr-004-fahami-akta-kerja-1955-pindaan-2022-14-15-january-2026/
CATEGORIES:Public Program 2026,Virtual Learning Program 2026
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20260107T080000
DTEND;TZID=UTC:20260107T170000
DTSTAMP:20260602T114808
CREATED:20251119T094503Z
LAST-MODIFIED:20251119T094503Z
UID:10447-1767772800-1767805200@versatile.ontor.io
SUMMARY:MKT 007 – Next Level Content Marketing\, 7 January 2026
DESCRIPTION:About Course\n\nThis 1-day training program is designed to master content creation for web\, mobile\, and social media\, focusing on copywriting\, creative writing\, engaging visuals\, and viral video production. The program integrates AI and technology to enhance content development and optimization\, ensuring high-impact results. Incorporating visual\, audio\, and kinesthetic elements\, the module delivers a concise\, engaging\, and practical learning experience inspired by dynamic content marketing strategies. \n\n\n\nWhat Will You Learn?\n\nTo develop skills in copywriting\, creative writing\, visual design\, and viral video production for digital platforms.\nTo leverage AI and technology tools to streamline content creation and boost engagement.\nTo foster creativity in crafting platform-specific content that captivates audiences.\nTo provide practical experience using AI-driven tools for content ideation and optimization.
URL:https://versatile.ontor.io/event/mkt-007-next-level-content-marketing-7-january-2026/
CATEGORIES:Virtual Learning Program 2026
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251222T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251222T170000
DTSTAMP:20260602T114808
CREATED:20250711T060008Z
LAST-MODIFIED:20251112T075011Z
UID:6195-1766390400-1766422800@versatile.ontor.io
SUMMARY:TRG 002 – Training Needs Analysis for Positive ROI\, 22 December 2025
DESCRIPTION:Objective\n\n\n\n\n\n\n\n\n\n\n\nAt the end of this training session\, among others\, participant will be able to: \n\n\n\nReview the Common Training process Flow\nUnderstand The important of Training Need analysis\nBuild up the TNA framework activities\nChoosing appropriate TNA methodology that suite to their organization\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nUnderstand the role of evaluator\nUnderstand the TNA Operational\, individual\, Competencies and de-velopmental\nPrioritize and workout the Training Calendar and Budget\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\n\nHOD or any staff who need to enhance their knowledge on TNA\n\n\n\n\n\n\n\n\n\n\n\n\n\nFeedback\n\n\n\n\n\n\n\n\n\n\n\n\nTn. Azmi A Bakar conducted the training with full professionalism.\nOverall training is good and useful in understanding training needs analysis.
URL:https://versatile.ontor.io/event/trg-002-training-needs-analysis-for-positive-roi-22-december-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251216T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251217T170000
DTSTAMP:20260602T114808
CREATED:20250711T060253Z
LAST-MODIFIED:20251112T075023Z
UID:6207-1765872000-1765990800@versatile.ontor.io
SUMMARY:STW 003 – Pengurusan Stor & Inventori Secara Berkesan\, 16 & 17 December 2025
DESCRIPTION:PENGENALAN\n\n\n\nTugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting\, kerana stor tidak menjual barangan yang mereka kendalikan\, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan stok dan penilaian stok akan mempengaruhi kesan kewangan sesebuah organisasi. Program ini menekankan kepentingan pengurusan inventori dan stor yang cekap dan berkesan. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJEKTIF\n\n\n\n\n\n\n\n\n\n\n\nSetelah tamat program ini\, para peserta akan dapat: \n\nMembangunkan kemahiran dalam bidang kawalan untuk pelbagai fungsi dan tanggungjawab dalam pengurusan inventori dan stor\nMemahami kepentingan pengurusan inventori dan stor\nMembangunkan kaedah pengambilan stok dan struktur pelaporan yang cekap\n\n\n\n\n\n\n\n\n\n\n\n\nMemahami aktiviti dan operasi stor yang cekap\nPelajari teknik berbeza yang digunakan untuk mengawal stok sambil\nmengekalkan standard keselamatan dan kebersihan yang tinggi di dalam stor\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nSIAPA YANG PERLU HADIR\n\n\n\n\n\n\n\n\n\n\n\n\nKerani\nSetiausaha\nPegawai Pentadbiran\nEksekutif Pentadbiran\nPengawal Dokumen\n\n\n\n\n\n\n\n\n\n\n\n\n\nMAKLUM BALAS\n\n\n\n\n\n\n\n\n\n\n\n\nPenceramah mempunyai pengalaman yang luas dalam bidang aset juga pengurusan inventori.\nPenceramah suara sangat profesional\, berkaliber\,\nberpengetahuan luas.
URL:https://versatile.ontor.io/event/stw-003-pengurusan-stor-inventori-secara-berkesan-16-17-december-2025/
CATEGORIES:Public Program 2025
ATTACH;FMTTYPE=image/png:https://versatile.ontor.io/wp-content/uploads/2025/08/PP-PRODCUT-DESIGN-2025-VL-4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251215T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251215T170000
DTSTAMP:20260602T114808
CREATED:20250711T060231Z
LAST-MODIFIED:20251112T075033Z
UID:6203-1765785600-1765818000@versatile.ontor.io
SUMMARY:MOF 003 – Microsoft Excel (Intermediate)\, 15 December 2025
DESCRIPTION:INTRODUCTION\n\n\n\nThe Microsoft Excel Intermediate course covers different functions and formula available in the Excel spreadsheet.  It is suitable for complete beginners or little prior knowledge of Excel.  At the end of this course\, the participants will have a good understanding about the different features available in Excel which can be use daily at work and in business. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\nThe overall outcome of the module is designed to achieve the terms of the skills and knowledge that participants will be able to demonstrate upon completion: \n\nDiscuss on how Microsoft Excel can be an appropriate tool to run a day-to day business.\nIllustrate the different components of the Excel worksheet and demonstrate advanced practical skills using Excel to perform data analysis\, expenses analysis and forecasting in a business.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWHO SHOULD ATTEND?\n\n\n\n\n\n\n\n\n\n\n\nThis course was designed for participants who are just starting to get to know Microsoft Excel or for those who are looking to refresh their own skills and learn more about the available tools in Excel. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nFEEDBACK\n\n\n\n\n\n\n\n\n\n\n\n\nMs. Adila delivers the training properly and is good at teaching.\nThe trainer’s delivery method is very good & easy to understand.
URL:https://versatile.ontor.io/event/mof-003-microsoft-excel-intermediate-15-december-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251208T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251208T170000
DTSTAMP:20260602T114808
CREATED:20250711T060429Z
LAST-MODIFIED:20251112T075048Z
UID:6210-1765180800-1765213200@versatile.ontor.io
SUMMARY:CWS 005 – Spoken & Written Business English\, 8 December 2025
DESCRIPTION:INTRODUCTION\n\n\n\n\n\n\n\n\n\n\n\nEnglish Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading\, writing\, speaking and listening\, it contains the necessary elements of grammar and communication. \nIt is vital for all participants to understand how communication is part and parcel of language. In fact\, this knowledge can be used effectively in their working lives. By doing so\, they may be able to\, amongst others: \n\nIncrease productivity at work\nImprove communication within their departments as well as externally\nHelp themselves to improve their own career opportunities in the organization\n\nGrammar components have been included in this program. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught. \n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\n\nTo increase confidence in communicating using spoken and written English\nTo learn how to pronounce some common words correctly\nTo improve speaking skills\, in terms of being concise\, clear and accurate\nTo expand on relevant vocabulary and phrases for different situations\n\n\n\n\n\n\n\n\n\n\n\n\nTo understand the purpose and correct format for emails\nTo learn some basic rules for grammar\nTo learn the importance of the communication process\, and how it applies to writing and speaking\nTo identify and learn from common Malaysian errors\n\n\n\n\n\n\n\n\n\n\n\n\n\nWHO SHOULD ATTEND?\n\n\n\n\n\n\n\n\n\n\n\n\nThis programme is suitable for Executives.
URL:https://versatile.ontor.io/event/cws-005-spoken-written-business-english-8-december-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251202T090000
DTEND;TZID=Asia/Kuala_Lumpur:20251203T170000
DTSTAMP:20260602T114808
CREATED:20250711T055216Z
LAST-MODIFIED:20251112T075102Z
UID:6165-1764666000-1764781200@versatile.ontor.io
SUMMARY:DVS 002 – Pemanduan Defensif (Defensive Driving)\, 2 & 3 December 2025
DESCRIPTION:PENGENALAN\n\nUntuk mengurangkan kadar kemalangan dan kematian atas jalan raya.\nUntuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.\n\n\n\n\n\n\n\n\n\n\n\n\n\nObjektif\n\n\n\n\n\n\n\n\n\n\n\nDiakhir sesi latihan ini\, peserta akan dapat mempelajari: \n\nMempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu.\nKursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan.\nKebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya dan kurang toleransi dalam memandu.\nPemandu akan didedahkan dengan teknik memandu dan pemanduan yang berisiko tingggi dan rendah.\nTeknik asas pemeriksaan kenderaan dan apa yang perlu dilihat sebelum menghidupkan enjin.\nKedudukan pemandu : Sihat & Kelesuan\, kebanyakkan pemandu kurang maklumat ( kedudukan pemandu\, minum & Penggunaan Telefon).\nSistem pemanduan teori SIPDE.\nCari (Search) : maklumat sistematik\nKenal pasti (Identify)\n\n\n\n\n\n\n\n\n\n\n\nSesi Praktikal. \n\nmengenal pasti elemen dan aspek pemanduan berhemah\nMenyatakan sikap & sifat pemandu.\nDemostrasi sikap pemanduan yang boleh diterima.\nDemostrasi pemanduan yang lancar dan pemerhatian yang betul.\nMengenal pasti teknik mengawal stereng yang betul\nMengenal pasti kedudukan pemandu yang betul\nMelaksanakan latihan membrek\nMelaksanakan cara mengelak pelanggaran\nKenal pasti jenis gelinciran dan pencegahannya\nMelaksanakan kawalan gelinciran\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMetodologi\n\n\n\n\n\n\n\n\n\n\n\nPendekatan \n\nKuliah\nPerbentangan video\nPerbincangan dalam kumpuan\nSesi Q&A\nBahasa 90% English 10%\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMaklum Balas\n\n\n\n\n\n\n\n\n\n\n\n– Penceramah baik\, memberi tunjuk ajar dan penerangan dengan mudah\n– Penceramah memberi ilmu dengan jelas
URL:https://versatile.ontor.io/event/dvs-002-pemanduan-defensif-defensive-driving-2-3-december-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251201T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251201T170000
DTSTAMP:20260602T114808
CREATED:20250711T060016Z
LAST-MODIFIED:20251112T075113Z
UID:6197-1764576000-1764608400@versatile.ontor.io
SUMMARY:LDM 033 – Leadership In Your Role Of Supervisor/Manager\, 1 December 2025
DESCRIPTION:Introduction\n\n\n\n\n\n\n\n\n\n\n\nThis course is designed to help you find the LEADER in yourself as you perform Supervisory and management duties. This course is also suited for the newly promoted who are just into the role of a New Manager. \nThis workshop is presented in two parts\, beginning with understanding & managing self and thereafter\, proceeding to the management of others/team. \n\n\n\n\n\n\n\n\n\n\n\n\nObjectives\n\n\n\n\n\n\n\n\n\n\n\nAt the end of this training session\, among others\, participants will be able to: \n\nClearly articulate your role and responsibilities as a Leader.\nBe aware of individual strengths and weaknesses in managing others.\nDevelop better interpersonal skills and communication skills\nDetermine the best ways to communicate throughout your organization.\n\n\n\n\n\n\n\n\n\n\n\n\nLearn and apply the principles of leadership.\nEffectively manage the performance of your direct reports.\nIdentify the benefits and procedures of effective delegation.\nUncover your strengths as a coach.\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho Should Attend?\n\n\n\n\n\n\n\n\n\n\n\n\nManagers\nExecutives\, Supervisors\nLine Leaders and others who are involved in operations & customers\n\n\n\n\n\n\n\n\n\n\n\n\n\nMethodology\n\n\n\n\n\n\n\n\n\n\n\n\nInteractive Lecture\nWorkshop\nGroup Discussion\nRole Play
URL:https://versatile.ontor.io/event/ldm-033-leadership-in-your-role-of-supervisor-manager-1-december-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251125T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251126T170000
DTSTAMP:20260602T114808
CREATED:20250711T060454Z
LAST-MODIFIED:20250711T063944Z
UID:6214-1764057600-1764176400@versatile.ontor.io
SUMMARY:CRM 009 – Effective Customer Service\, 25 & 26 November 2025
DESCRIPTION:INTRODUCTION\n\n\n\n\n\n\n\n\n\n\n\nCustomer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a\ngreat image and persona is to ensure the loyalty of the customer. Participants of this training will learn customer skills to improve the performance and professional\, charismatic image that reflects well on their company. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\nAt the end of the course participants will be able to: \n• Identify the benefits of the customer service\n• Equip the professional manners skill\n• Apply the interpersonal techniques in\ndealing with angry and upset customers \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nPARTICIPANTS\n\n\n\n\n\n\n\n\n\n\n\nThis course was designed for all staff who\ndeal with customers.
URL:https://versatile.ontor.io/event/crm-009-effective-customer-service-25-26-november-2025/
CATEGORIES:Public Program 2025
ATTACH;FMTTYPE=image/png:https://versatile.ontor.io/wp-content/uploads/2025/07/d4-6-EIBkY1-scaled.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251125T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251125T170000
DTSTAMP:20260602T114808
CREATED:20250711T064100Z
LAST-MODIFIED:20250829T060730Z
UID:6277-1764057600-1764090000@versatile.ontor.io
SUMMARY:PCM 004- Cyber Security Awareness\, 25 November 2025
DESCRIPTION:INTRODUCTION\nData breaches. Ransomware. State-of-the-art attacks\, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course\, there’s a big difference between knowing you should improve security and knowing how to get started. Take your basic knowledge of cyber security to a whole new level with this exciting course that promises to be educational\, informative and fun filled. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWHO SHOULD ATTEND?\n\n\n\n\n\n\n\n\n\n\n\n\nAll executives and above\nIT person\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMETHODOLOGY\n\n\n\n\n\n\n\n\n\n\n\n\nInteractive Lecture\nParticipative Activities\nGroup Discussions
URL:https://versatile.ontor.io/event/pcm-004-cyber-security-awareness-25-november-2025/
CATEGORIES:Public Program 2025
ATTACH;FMTTYPE=image/png:https://versatile.ontor.io/wp-content/uploads/2025/08/PPP-2026-7.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251119T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251119T170000
DTSTAMP:20260602T114808
CREATED:20250711T064258Z
LAST-MODIFIED:20250829T055344Z
UID:6281-1763539200-1763571600@versatile.ontor.io
SUMMARY:ACC 005 – Handling Fullset of Accounting\, 19 November 2025
DESCRIPTION:INTRODUCTION\nThe Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access\, use\, and rely upon accounting information\, but do not have accounting training or background. The participants will also learn to perform data and financial analysis using Microsoft Excel in the second day to have hands-on experience in managing the data and making informed\nbusiness decision \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\n\nTo provide a clear insight into the fundamentals of accounting.\nTo understand how to interpret financial reports such as Profit and Loss\, Balance Sheets\, Cash-flow statements and more.\nTo understand how to evaluate key financial reports and use the information to make confident business decisions.\nTo understand financial and non-financial KPIs and how they are relevant to your business.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nWHO SHOULD ATTEND?\n\n\n\n\n\n\n\n\n\n\n\nThis course was designed for participants who has none to basic knowledge about accounting or for those who are looking to refresh their own skills and learn more about the different components in accounting field \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nFEEDBACK\n\n\n\n\n\n\n\n\n\n\n\n\nMs. Adila delivers the training properly and is good at teaching.\nThe trainer’s delivery method is very good & easy to understand.
URL:https://versatile.ontor.io/event/acc-005-handling-fullset-of-accounting-19-november-2025/
CATEGORIES:Public Program 2025
ATTACH;FMTTYPE=image/png:https://versatile.ontor.io/wp-content/uploads/2025/08/PPP-2026-6-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251111T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251112T170000
DTSTAMP:20260602T114808
CREATED:20250711T064257Z
LAST-MODIFIED:20250829T051733Z
UID:6280-1762848000-1762966800@versatile.ontor.io
SUMMARY:CWS 009 – Kursus Penulisan Surat Rasmi & Memo Berkualiti\, 11 & 12 November 2025
DESCRIPTION:PENGENALAN\nRamai pegawai dalam mana-mana organisasi mengambil mudah mengenai kepentingan dokumen seperti surat rasmi\, memo dan emel. Namun apabila diberikan tugasan bagi menyediakan dokumen berkenaan\, hasilnya kadangkala tidak seperti yang dijangkakan. Realitinya\, dokumen mudah ini membawa beban berat sebagai wakil organisasi dalam proses komunikasi tulisan. \nOleh yang demikian\, kemahiran penyediaan dokumen rasmi pengurusan yang \nberkesan adalah kemahiran penting bukan sahaja bagi pegawai sokongan bahkan pegawai di peringkat atasan juga. Kemahiran ini wajar dikuasai oleh semua bagi menjamin kecekapan proses kerja\, penjimatan masa dan tenaga\, serta penampilan imej professionalisme organisasi. \nKertas cadangan ini memperincikan cadangan bagi bengkel penulisan dokumen \nrasmi pengurusan melibatkan dokumen surat rasmi\, memo dan\, emel rasmi. Ketiga-tiga dokumen ini adalah instrumen utama dalam proses komunikasi bertulis dalam organisasi. \nDengan memahami apa yang menyebabkan sesuatu mesyuarat biasa tidak berkesan atau hanya satu aktiviti yang membuang masa – maka adalah penting untuk mengetahui apakah ciri-ciri utama suatu mesyuarat yang berjaya – supaya strategi yang positif dapat diambil bagi memastikan keberkesanannya. \nMasalah juga sering dihadapi apabila seseorang cuba menulis minit sesuatu mesyuarat dengan baik dan berkesan. Banyak kekeliruan timbul berkenaan dengan APA yang perlu ditulis dan BAGAIMANA untuk menghasilkan satu minit yang baik dan berkesan. \nModul ini telah disusun untuk membincangkan topik ini secara khusus untuk melatih para peserta beberapa kaedah mudah untuk menulis memo\, e-mel\, surat rasmi\, dan menangani kekeliruan yang biasa dihadapi apabila cuba menulis minit mesyuarat – melalui pendekatan bengkel “hands-on”.
URL:https://versatile.ontor.io/event/cws-009-kursus-penulisan-surat-rasmi-memo-berkualiti-11-12-november-2025/
CATEGORIES:Public Program 2025
ATTACH;FMTTYPE=image/png:https://versatile.ontor.io/wp-content/uploads/2025/08/PPP-2026-4.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251110T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251111T170000
DTSTAMP:20260602T114808
CREATED:20250711T063946Z
LAST-MODIFIED:20250829T052500Z
UID:6256-1762761600-1762880400@versatile.ontor.io
SUMMARY:HRM 006 – Kursus Pra Persaraan Membina Persaraan Yang Cemerlang \, 10 & 11 November 2025
DESCRIPTION:PENGENALAN\n\n\n\nSetiap seorang pekerja baik sektor awam atau swasta akan menempuh saat persaraan ketika mencecah usia yang berkenaan. Pada saat ini setiap individu mempunyai dilemma untuk menghadapi hidup menempuh alam yang baru yang tentunya berbeza dari alam sebelumnya. Persediaan haruslah dilakukan dari mental dan fizikal dalam usaha membina corak kehidupan selepas persaraan. Kursus pra-persaraan ini direka khusus untuk membimbing para peserta menghadapi dunia baru yang tentunya berbeza dari dunia yang dilalui sebelumnya. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJEKTIF\n\n\n\n\n\n\n\n\n\n\n\n\nMenghuraikan lang-langkah persediaan kepada para peserta untuk menempuhi kehidupan sebenar selepas bersara dari perkhidmatan dengan SIRIM.\,\nMembantu peserta membuat penganalisaan kendiri bagi mengenalpasti bakat dan kepakaran yang mampu mereka sumbangkan di tempat lain.\nMembantu peserta dalam menstruktur semula kehidupan mereka dan melaksanakan pelan pengurusan kewangan yang berjaya.\n\n\n\n\n\n\n\n\n\n\n\n\nMenjalankan perniagaan sendiri dan menjadi usahawan yang berjaya.\nMelakukan kerja kesukarelawan untuk mencurahkan bakti kepada masyarakat setempat berbekalkan kepakaran dan pengalaman yang mereka miliki.\nMemahami risiko dan pulangan dari pelaburan\nMenjalankan aktiviti kesukarelaan semasa pencen dan menjadi seorang resource person.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nPESERTA SASARAN\n\n\n\n\n\n\n\n\n\n\n\nProgram ini sesuai untuk peserta yang akan bakal bersara dan belajar untuk membina persaraan yang cemerlang. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMETODOLOGI\n\n\n\n\n\n\n\n\n\n\n\n\nCeramah Interaktif\nLatihan Dalam Kumpulan\nAktiviti Pengurusan (Management Game)\nPerkongsian Pengalaman\nTayangan Video
URL:https://versatile.ontor.io/event/hrm-006-kursus-pra-persaraan-membina-persaraan-yang-cemerlang-10-11-november-2025/
CATEGORIES:Public Program 2025
ATTACH;FMTTYPE=image/png:https://versatile.ontor.io/wp-content/uploads/2025/07/PPP-2026-5.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251106T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251106T170000
DTSTAMP:20260602T114808
CREATED:20250711T060441Z
LAST-MODIFIED:20250829T051046Z
UID:6212-1762416000-1762448400@versatile.ontor.io
SUMMARY:PYR 002 – Pentadbiran dan Pengurusan Gaji yang Efektif Mengikut Akta Kerja 1955\, 6 November 2025
DESCRIPTION:PENGENALAN\nMana-mana organisasi yang mempunyai pekerja\, sudah pasti perlu mentadbir dan mengurus gaji pekerja. Pentadbiran dan Pengurusan Gaji pekerja yang baik sudah tentu akan dapat membuat pekerja seronok dan meningkatkan motivasi mereka.Bagi mereka yang terlibat di dalam Pengurusan Gaji\, mengetahui secara terperinci tentang hal ehwal pengurusan gaji adalah merupakan satu kemestian. Kesilapan dan kesalahan perlu dielakkan dan pengurusan gaji perlu bergerak seiring dengan perkembangan syarikat. \nKursus ini memberi penekanan terhadap semua Akta-akta yang berkaitan dengan gaji dan amalan amalan terbaik di dalam Pentadbiran dan Pengurusan Gaji. \n\n\n\n\n\n\n\n\n\n\n\n\nOBJEKTIF\n\n\n\n\n\n\n\n\n\n\n\nSelepas menghadiri kursus ini\, para peserta akan dapat : \n\nMemahami semua peruntukkan undang-undang di dalam pengurusan\ngaji.\nMembuat pengiraan gaji yang tepat\, memberi pendahuluan gaji dan pemotongan gaji yang dibenarkan.\nMenyimpan rekod-rekod gaji dan lain-lain rekod yang wajib.\n\n\n\n\n\n\n\n\n\n\n\n\nMembangun dan melaksanakan struktur gaji yang baik dan berkesan.\nMembuat audit dan menyediakan statistik upah untuk keberkesanan pengurusan syarikat.\nMelaksana Sistem Pengurusan Gaji Berasaskan Produktiviti\n\n\n\n\n\n\n\n\n\n\n\n\n\nSIAPA YANG PERLU HADIR?\n\n\n\n\n\n\n\n\n\n\n\n\nPengurus\nKetua Jabatan\nPenolong Pengurus\nEksekutif Kanan\nEksekutif | Penyelia\nKetua Unit\n\n\n\n\n\n\n\n\n\n\n\n\nPembantu Pengurusan\nPerkeranian\nPekerja kaunter\nPenyambut Tetamu dan sesiapa yang berminat membangunkan kemahiran mereka
URL:https://versatile.ontor.io/event/pyr-002-pentadbiran-dan-pengurusan-gaji-yang-efektif-mengikut-akta-kerja-1955-6-november-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251104T090000
DTEND;TZID=Asia/Kuala_Lumpur:20251105T170000
DTSTAMP:20260602T114808
CREATED:20250711T055221Z
LAST-MODIFIED:20250829T040509Z
UID:6166-1762246800-1762362000@versatile.ontor.io
SUMMARY:DVS 002 – Pemanduan Defensif (Defensive Driving)\, 4 & 5 November 2025
DESCRIPTION:PENGENALAN\n\nUntuk mengurangkan kadar kemalangan dan kematian atas jalan raya.\nUntuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.\n\n\n\n\n\n\n\n\n\n\n\n\n\nObjektif\n\n\n\n\n\n\n\n\n\n\n\nDiakhir sesi latihan ini\, peserta akan dapat mempelajari: \n\nMempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu.\nKursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan.\nKebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya dan kurang toleransi dalam memandu.\nPemandu akan didedahkan dengan teknik memandu dan pemanduan yang berisiko tingggi dan rendah.\nTeknik asas pemeriksaan kenderaan dan apa yang perlu dilihat sebelum menghidupkan enjin.\nKedudukan pemandu : Sihat & Kelesuan\, kebanyakkan pemandu kurang maklumat ( kedudukan pemandu\, minum & Penggunaan Telefon).\nSistem pemanduan teori SIPDE.\nCari (Search) : maklumat sistematik\nKenal pasti (Identify)\n\n\n\n\n\n\n\n\n\n\n\nSesi Praktikal. \n\nmengenal pasti elemen dan aspek pemanduan berhemah\nMenyatakan sikap & sifat pemandu.\nDemostrasi sikap pemanduan yang boleh diterima.\nDemostrasi pemanduan yang lancar dan pemerhatian yang betul.\nMengenal pasti teknik mengawal stereng yang betul\nMengenal pasti kedudukan pemandu yang betul\nMelaksanakan latihan membrek\nMelaksanakan cara mengelak pelanggaran\nKenal pasti jenis gelinciran dan pencegahannya\nMelaksanakan kawalan gelinciran\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMetodologi\n\n\n\n\n\n\n\n\n\n\n\nPendekatan \n\nKuliah\nPerbentangan video\nPerbincangan dalam kumpuan\nSesi Q&A\nBahasa 90% English 10%\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMaklum Balas\n\n\n\n\n\n\n\n\n\n\n\n– Penceramah baik\, memberi tunjuk ajar dan penerangan dengan mudah\n– Penceramah memberi ilmu dengan jelas
URL:https://versatile.ontor.io/event/dvs-002-pemanduan-defensif-defensive-driving-4-5-november-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251027T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251027T170000
DTSTAMP:20260602T114808
CREATED:20250711T064422Z
LAST-MODIFIED:20250828T060221Z
UID:6293-1761552000-1761584400@versatile.ontor.io
SUMMARY:PDM 032 – Stress Management\, 27 October 2025
DESCRIPTION:Introduction\n\n\n\n\n\n\n\n\n\n\n\nStress is a prevalent issue in today’s fast-paced world\, affecting individuals personally and professionally. This two-day course is designed to equip participants with practical tools and strategies to effectively manage stress. In\naddition to stress management techniques\, this course emphasizes the importance of prioritization\, innovation and strong communications in reducing stress and achieving personal and professional success. Very often Stress is a slow build up. There are signals of stress and because important factors are missing to resolve these issues it will\ncompound and become a serious large problem. There are 2 effective ways to manage the build-up of stress and it is by using High EQ communications and Innovation. \n\n\n\n\n\n\n\n\n\n\n\nObjectives\n\n\n\n\n\n\n\n\n\n\n\nAt the end of this training session\, among others\, participants will be able to: \n\nEnhanced understanding of stress and its\nimpact.\nPractical stress management techniques.\nImproved prioritization skills for increased\nproductivity.\nProactive mindset and problem-solving\nabilities.\n\n\n\n\n\n\n\n\n\n\n\n\nStrategies to foster innovation and\ncreativity.\nManaging stress through High EQ\ncommunications\nLong-term stress reduction and resilience building\n\n\n\n\n\n\n\n\n\n\n\n\nWho Should Attend?\n\n\n\n\n\n\n\n\n\n\n\n\nThis course was designed for leaders and\nall staff seeking to improve themselves\n\n\n\n\n\n\n\n\n\n\n\n\nMethodology\n\n\n\n\n\n\n\n\n\n\n\nThe training will be conducted in form of active discussions\, role play\, skill practice and feedback
URL:https://versatile.ontor.io/event/pdm-032-stress-management-27-october-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251016T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251017T170000
DTSTAMP:20260602T114808
CREATED:20250711T064425Z
LAST-MODIFIED:20250828T054554Z
UID:6295-1760601600-1760720400@versatile.ontor.io
SUMMARY:PDM 015 – Grooming & Etiquette\, 16 & 17 October 2025
DESCRIPTION:Introduction\n\n\n\n\nHow confident are you or your employee in the knowledge of business etiquette?\nHave you ever been embarrassed by not knowing quite the right handle yourself in social situations?\nCan a limp handshake sabotage a merger deal?\nIs your dress sabotage your career?\n\n\n\n\n\n\n\n\n\n\n\n\n\nObjective\n\n\n\n\n\n\n\n\n\n\n\nAt the end of the course: \n\nParticipants have a better understanding of etiquette and protocols.\nParticipants know what to do in every business and social situation.\nParticipants with these skills appear confident.\nParticipants can quickly apply new knowledge in the workplace.\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\nManagers\, executives\, trainers\, sales professionals\, secretaries\, administrators\, front liners\, support staffs\, business development\, entrepreneurs\, teachers\, lectures\, students or related professional/individual.
URL:https://versatile.ontor.io/event/pdm-015-grooming-etiquette-16-17-october-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251016T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251016T170000
DTSTAMP:20260602T114808
CREATED:20250711T064408Z
LAST-MODIFIED:20250828T053011Z
UID:6290-1760601600-1760634000@versatile.ontor.io
SUMMARY:FIN 001 – Finance for Non Finance: Empowering Financial Context\, 16 October 2025
DESCRIPTION:INTRODUCTION\nA general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs and to take responsibility for revenue or expenditure. With the increasing emphasis on business results it is necessary for every manager to know and understand some of the techniques and actions necessary to ensure that their unit achieves its objectives both in terms of task and also in terms of financial goals. \n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVE\n\n\n\n\n\n\n\n\n\n\n\n\nMake Better Bottom-Line Decisions with a Working Knowledge of the Numbers End of Business\nGain a New Sense of Confidence When Dealing with Financial Professionals\nUnderstand the Business Dynamics of Dollars and Cents—and Take Initiatives That Optimize Results in Line with Short- and Long-term Goals\n\n\n\n\n\n\n\n\n\n\n\n\nTake the Guesswork Out of Your Decision Making and Deliver the Results You Need\nCultivate Proactive Working Relationships with Financial Professionals and Enhance Your Value to the Organisation\nLearn How to “Think Finance” and Translate Various Measures of Performance into Financial Terms\n\n\n\n\n\n\n\n\n\n\n\n\n\nMETHODOLOGY\n\n\n\n\n\n\n\n\n\n\n\n\nGroup presentation – Case Studies\, Discussion\nIndividual presentation – Speech
URL:https://versatile.ontor.io/event/fin-001-finance-for-non-finance-empowering-financial-context-16-october-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251007T090000
DTEND;TZID=Asia/Kuala_Lumpur:20251008T170000
DTSTAMP:20260602T114808
CREATED:20250711T055203Z
LAST-MODIFIED:20250827T095522Z
UID:6163-1759827600-1759942800@versatile.ontor.io
SUMMARY:DVS 002 – Pemanduan Defensif (Defensive Driving)\, 7 & 8 October 2025
DESCRIPTION:PENGENALAN\n\nUntuk mengurangkan kadar kemalangan dan kematian atas jalan raya.\nUntuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.\n\n\n\n\n\n\n\n\n\n\n\n\n\nObjektif\n\n\n\n\n\n\n\n\n\n\n\nDiakhir sesi latihan ini\, peserta akan dapat mempelajari: \n\nMempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu.\nKursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan.\nKebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya dan kurang toleransi dalam memandu.\nPemandu akan didedahkan dengan teknik memandu dan pemanduan yang berisiko tingggi dan rendah.\nTeknik asas pemeriksaan kenderaan dan apa yang perlu dilihat sebelum menghidupkan enjin.\nKedudukan pemandu : Sihat & Kelesuan\, kebanyakkan pemandu kurang maklumat ( kedudukan pemandu\, minum & Penggunaan Telefon).\nSistem pemanduan teori SIPDE.\nCari (Search) : maklumat sistematik\nKenal pasti (Identify)\n\n\n\n\n\n\n\n\n\n\n\nSesi Praktikal. \n\nmengenal pasti elemen dan aspek pemanduan berhemah\nMenyatakan sikap & sifat pemandu.\nDemostrasi sikap pemanduan yang boleh diterima.\nDemostrasi pemanduan yang lancar dan pemerhatian yang betul.\nMengenal pasti teknik mengawal stereng yang betul\nMengenal pasti kedudukan pemandu yang betul\nMelaksanakan latihan membrek\nMelaksanakan cara mengelak pelanggaran\nKenal pasti jenis gelinciran dan pencegahannya\nMelaksanakan kawalan gelinciran\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMetodologi\n\n\n\n\n\n\n\n\n\n\n\nPendekatan \n\nKuliah\nPerbentangan video\nPerbincangan dalam kumpuan\nSesi Q&A\nBahasa 90% English 10%\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMaklum Balas\n\n\n\n\n\n\n\n\n\n\n\n– Penceramah baik\, memberi tunjuk ajar dan penerangan dengan mudah\n– Penceramah memberi ilmu dengan jelas
URL:https://versatile.ontor.io/event/dvs-002-pemanduan-defensif-defensive-driving-7-8-october-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20251006T080000
DTEND;TZID=Asia/Kuala_Lumpur:20251006T170000
DTSTAMP:20260602T114808
CREATED:20250711T064423Z
LAST-MODIFIED:20250828T042001Z
UID:6294-1759737600-1759770000@versatile.ontor.io
SUMMARY:HSE 003 – Hazard Identification\, Risk Assesment And Control (HIRARC)\, 6 October 2025
DESCRIPTION:Introduction\n\n\n\n(HIRARC) has become fundamental to the practice of planning\, management and the operation of a business as a basic of risk management. The organizations that have carried out risk assessment at the work place have noted numerous changes in their working practice. Those who have already carried out risk assessment in their work\, have reported positive changes in their working practice\, they recognize substandard act and working condition as they develop and take necessary corrective action. Legislation requires that this process should be systematic and be recorded so that the results are reliable and the analysis complete. The risk assessment process should be continuous and should not be regarded as a one-off exercise. \nThis course will received an overview of variety of techniques that can be used for hazard identification\, including a brief outline of each approach\, suitable applications\, preparatory task\, resource requirements\, benefits and limitations. Systematic and practical Hazard Analysis will enhance the way we monitor all those identified hazard s in-line with your company process and workplace. \n\n\n\n\n\n\n\n\n\n\n\n\nObjective\n\n\n\n\n\n\n\n\n\n\n\n\nTo understand and determine type of hazards in your workplace\nTo access the level of risk that may directly / indirectly exposure to you at your workplace\nTo determine the adequacy control methods for significant risk for implementation\nTo review the effectiveness\nAble to conduct basic HIRARC at workplace\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\nThis program is suitable for Management representatives\, managers\, executives\, engineers\, technicians\, operators\, safety representative\, Safety & Health committee members and interested staff
URL:https://versatile.ontor.io/event/hse-003-hazard-identification-risk-assesment-and-control-hirarc-6-october-2025/
CATEGORIES:Public Program 2025
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250929T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250930T170000
DTSTAMP:20260602T114808
CREATED:20250711T055210Z
LAST-MODIFIED:20250827T093857Z
UID:6164-1759136400-1759251600@versatile.ontor.io
SUMMARY:DVS 002 – Teknik Pemanduan Defensif (Defensive Driving Technique)\, 29 & 30 September 2025
DESCRIPTION:PENGENALAN\n\nUntuk mengurangkan kadar kemalangan dan kematian atas jalan raya.\nUntuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.\n\n\n\n\n\n\n\n\n\n\n\n\n\nObjektif\n\n\n\n\n\n\n\n\n\n\n\nDiakhir sesi latihan ini\, peserta akan dapat mempelajari: \n\nMempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu.\nKursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan.\nKebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya dan kurang toleransi dalam memandu.\nPemandu akan didedahkan dengan teknik memandu dan pemanduan yang berisiko tingggi dan rendah.\nTeknik asas pemeriksaan kenderaan dan apa yang perlu dilihat sebelum menghidupkan enjin.\nKedudukan pemandu : Sihat & Kelesuan\, kebanyakkan pemandu kurang maklumat ( kedudukan pemandu\, minum & Penggunaan Telefon).\nSistem pemanduan teori SIPDE.\nCari (Search) : maklumat sistematik\nKenal pasti (Identify)\n\n\n\n\n\n\n\n\n\n\n\nSesi Praktikal. \n\nmengenal pasti elemen dan aspek pemanduan berhemah\nMenyatakan sikap & sifat pemandu.\nDemostrasi sikap pemanduan yang boleh diterima.\nDemostrasi pemanduan yang lancar dan pemerhatian yang betul.\nMengenal pasti teknik mengawal stereng yang betul\nMengenal pasti kedudukan pemandu yang betul\nMelaksanakan latihan membrek\nMelaksanakan cara mengelak pelanggaran\nKenal pasti jenis gelinciran dan pencegahannya\nMelaksanakan kawalan gelinciran\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMetodologi\n\n\n\n\n\n\n\n\n\n\n\nPendekatan \n\nKuliah\nPerbentangan video\nPerbincangan dalam kumpuan\nSesi Q&A\nBahasa 90% English 10%\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nMaklum Balas\n\n\n\n\n\n\n\n\n\n\n\n– Penceramah baik\, memberi tunjuk ajar dan penerangan dengan mudah\n– Penceramah memberi ilmu dengan jelas
URL:https://versatile.ontor.io/event/dvs-002-teknik-pemanduan-defensif-defensive-driving-technique-29-30-september-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250929T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250929T170000
DTSTAMP:20260602T114808
CREATED:20250711T064030Z
LAST-MODIFIED:20250827T083946Z
UID:6260-1759136400-1759165200@versatile.ontor.io
SUMMARY:CRM 009 – Customer Relationship Mastery Strategies That Fuel Growth\, 29 September 2025
DESCRIPTION:INTRODUCTION\n\n\n\n\n\n\n\n\n\n\n\nCustomer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a\ngreat image and persona is to ensure the loyalty of the customer. Participants of this training will learn customer skills to improve the performance and professional\, charismatic image that reflects well on their company. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\nAt the end of the course participants will be able to: \n• Identify the benefits of the customer service\n• Equip the professional manners skill\n• Apply the interpersonal techniques in\ndealing with angry and upset customers \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nPARTICIPANTS\n\n\n\n\n\n\n\n\n\n\n\nThis course was designed for all staff who\ndeal with customers.
URL:https://versatile.ontor.io/event/crm-009-customer-relationship-mastery-strategies-that-fuel-growth-29-september-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250923T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250924T170000
DTSTAMP:20260602T114808
CREATED:20250711T064406Z
LAST-MODIFIED:20250827T090710Z
UID:6288-1758618000-1758733200@versatile.ontor.io
SUMMARY:TRG 002 – TRG 002 – Effective TNA: The Key To Smarter\, Strategic Learning\, 23 & 24 September 2025
DESCRIPTION:Objective\n\n\n\n\n\n\n\n\n\n\n\nAt the end of this training session\, among others\, participant will be able to: \n\n\n\nReview the Common Training process Flow\nUnderstand The important of Training Need analysis\nBuild up the TNA framework activities\nChoosing appropriate TNA methodology that suite to their organization\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nUnderstand the role of evaluator\nUnderstand the TNA Operational\, individual\, Competencies and de-velopmental\nPrioritize and workout the Training Calendar and Budget\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\n\nHOD or any staff who need to enhance their knowledge on TNA
URL:https://versatile.ontor.io/event/trg-002-trg-002-effective-tna-the-key-to-smarter-strategic-learning-23-24-september-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250923T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250923T170000
DTSTAMP:20260602T114808
CREATED:20250711T064034Z
LAST-MODIFIED:20250711T064042Z
UID:6263-1758618000-1758646800@versatile.ontor.io
SUMMARY:CWS 005 – Effective Business Communication Spoken & Written English Skills\, 23 September 2025
DESCRIPTION:INTRODUCTION\n\n\n\n\n\n\n\n\n\n\n\nEnglish Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading\, writing\, speaking and listening\, it contains the necessary elements of grammar and communication. \nIt is vital for all participants to understand how communication is part and parcel of language. In fact\, this knowledge can be used effectively in their working lives. By doing so\, they may be able to\, amongst others: \n\nIncrease productivity at work\nImprove communication within their departments as well as externally\nHelp themselves to improve their own career opportunities in the organization\n\nGrammar components have been included in this program. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught. \n\n\n\n\n\n\n\n\n\n\n\n\nOBJECTIVES\n\n\n\n\n\n\n\n\n\n\n\n\nTo increase confidence in communicating using spoken and written English\nTo learn how to pronounce some common words correctly\nTo improve speaking skills\, in terms of being concise\, clear and accurate\nTo expand on relevant vocabulary and phrases for different situations\n\n\n\n\n\n\n\n\n\n\n\n\nTo understand the purpose and correct format for emails\nTo learn some basic rules for grammar\nTo learn the importance of the communication process\, and how it applies to writing and speaking\nTo identify and learn from common Malaysian errors\n\n\n\n\n\n\n\n\n\n\n\n\n\nWHO SHOULD ATTEND?\n\n\n\n\n\n\n\n\n\n\n\n\nThis programme is suitable for Executives.
URL:https://versatile.ontor.io/event/cws-005-effective-business-communication-spoken-written-english-skills-23-september-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250917T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250918T170000
DTSTAMP:20260602T114808
CREATED:20250711T064303Z
LAST-MODIFIED:20250827T090207Z
UID:6284-1758099600-1758214800@versatile.ontor.io
SUMMARY:PMT 001 – Project Management (From Planning to Execution and Impact)\, 17 & 18 September 2025
DESCRIPTION:Introduction\n\n\n\nIn this training program entitled Welcome to the Project Management: From Planning to Execution and Impact training program\, a dynamic two-day journey we will immerse you in the fundamental principles and advanced strategies of effective project management. In today’s fast-paced business landscape\, the ability to navigate complex projects from conception to completion is a crucial skill. Whether you’re a seasoned project manager looking to refine your expertise or a professional eager to gain a comprehensive understanding of project management\, this program is tailored to meet your needs. Over the course of these two days\, we will explore the intricacies of project initiation\, delve into meticulous planning and execution methodologies and culminate in evaluating the impact and success of your projects. Get ready to elevate your project management skills\, enhance your leadership capabilities and drive successful outcomes in every project your undertake. Join us on this transformative learning experience and unlock the keys to efficient\, impactful project management. \n\n\n\n\n\n\n\n\n\n\n\n\nObjective\n\n\n\n\n\n\n\n\n\n\n\nAt the end of the course participants will be able to: \n\nUnderstand the fundamental  concepts  of  project management\nLearn how to effectively plan and initiate a project\nGain insights into the importance of project impact assessment\nUnderstand the execution phase of project management\nLearn effective monitoring  and  control  mechanism\nExplore methods for  assessing  project  impact and success\n\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\nThis course was designed for Senior Project Engineer and Project Engineer
URL:https://versatile.ontor.io/event/pmt-001-project-management-from-planning-to-execution-and-impact-17-18-september-2025/
CATEGORIES:Public Program 2025
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20250917T090000
DTEND;TZID=Asia/Kuala_Lumpur:20250918T170000
DTSTAMP:20260602T114808
CREATED:20250711T064301Z
LAST-MODIFIED:20250827T080652Z
UID:6283-1758099600-1758214800@versatile.ontor.io
SUMMARY:LDM 021- Developing A Growth Mindset in Corporate Leaders\, 17 & 18 September 2025
DESCRIPTION:Introduction\n\n\n\nWhat do businesses leaders need today? A new way of thinking that opens a door they didn’t even know existed.  A way of thinking out of box that seeks a solution to an intractable problem through unorthodox or rational methods or elements that would normally be ignored by logical thinking.  They need to develop a Growth Mindset. \nExperimentation and Learning are about a discovery process based in data to spark new ideas.  When organizations embark on the growth mindset process\, they allow workers the space and time for learning and innovation.  Such culture involves an emphasis on improving\, innovating and adapting. \nA Growth Mindset is not a talent; it is a thinking process that can be learned.  It empowers people by adding strengths to their nature abilities which improve creativity and innovation\, which leads to increase productivity and profit.  Today\, better quality and better service are essential but they are not enough; exceeding expectations is the call of the day in a highly competitive market.  Creativity and innovation are the only engines that will not only shield a business from competitive challenges but drive lasting global business success. \n\n\n\n\n\n\n\n\n\n\n\nObjective\n\n\n\n\n\n\n\n\n\n\n\nThe overall outcome of the module is designed to achieve the terms of the skills and knowledge that participants will be able to demonstrate upon completion: \n\nUnderstand the growth mindset in self-leadership.\nRealize and believe that you are in control of their own ability\, learning and improvement.\nBe very clear as to where you want to focus your creative engines and what you want as final output.\nAdopt and apply the growth process and tools in the workplace.\nFind a different and better way to seemingly insoluble problems.\n\n\n\n\n\n\n\n\n\n\n\n\nThinking out of the box when facing challenges\nConstructively challenge your organization’s current thinking strategy.\nTurn issues into real opportunities and overcoming obstacles in experiments.\nRealizing risks in growth approaches and how to mitigate it.\nDevelop self-confidence (especially for new hiring Managers and new promoted Managers)\n\n\n\n\n\n\n\n\n\n\n\n\nWho should attend?\n\n\n\n\n\n\n\n\n\n\n\nThis program is suitable for all employees who needs to develop and growth their mindset.
URL:https://versatile.ontor.io/event/ldm-021-developing-a-growth-mindset-in-corporate-leaders-17-18-september-2025/
CATEGORIES:Public Program 2025
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END:VCALENDAR