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PRODID:-//Versatile Learning - ECPv6.16.3//NONSGML v1.0//EN
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METHOD:PUBLISH
X-WR-CALNAME:Versatile Learning
X-ORIGINAL-URL:https://versatile.ontor.io
X-WR-CALDESC:Events for Versatile Learning
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BEGIN:VTIMEZONE
TZID:UTC
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TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20250101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20260223T080000
DTEND;TZID=UTC:20260223T170000
DTSTAMP:20260601T165318
CREATED:20250908T080604Z
LAST-MODIFIED:20251112T074355Z
UID:8614-1771833600-1771866000@versatile.ontor.io
SUMMARY:CRM 003 - Customer Relationship MasteryStrategies That Fuel Growth\, 23 February 2026
DESCRIPTION:About Course\n\n  \n“Customer is always right”.  This is a common statement in customer service where customer’s satisfaction is a priority. \nThe salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer.  The importance of a great image and persona is to ensure the loyalty of the customer. \nParticipants of this training will learn customer skills to improve the performance and professional\, charismatic image that reflects well on their company. \n\n\n\nWhat Will You Learn?\n\nIdentify the benefits of the customer service.\nEquip the professional manners skill.\nApply the interpersonal techniques in dealing with angry and upset customers.
URL:https://versatile.ontor.io/event/crm-003-customer-relationship-masterystrategies-that-fuel-growth-23-february-2026/
CATEGORIES:Public Program 2026,Virtual Learning Program 2026
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